Human-centric Transformation

A man with a shaved head and beard wearing a black suit and turtleneck, sitting on brown stairs, smiling at the camera, with a silver watch on his left wrist.

Are you looking to…

  • sell more or engage with your customers in a more personalised way?

  • have a partner to reflect and review, how you are set up in your commercial teams?

  • better enable and equip your teams?

Are you striving to…

  • design, build and apply leadership principles with a focus on your people?

  • re-think, how you lead in times of turbulent change?

  • feel a bit more confident when going into difficult conversations to provide useful feedback?

Are you observing that…

  • your teams are struggling with the rate of change?

  • your people are showing signs of “transformation fatigue”?

  • your transformation efforts do not lead to sustainable change?

I provide transformation support for transformation programmes with a particular focus on Sales and Leadership.

Why both? Because both Sales and Leadership are all about People.

What my clients say about working with me:

  • "Julian possesses comprehensive expertise across many facets of the pharmaceutical industry. By combining active listening with strategic insights, he has consistently driven our projects forward. His structured approach, paired with a genuine sense of empathy, made every collaboration a pleasure. Thank you."

    Member of the Board and Head of Sales - Global PharmaCo

  • "I worked with Julian in several roles and capacities. His business and process related skills and background supported our creation phase of the GBS OtC Customer Service Process domain tremdendously. Even in difficult phases Julian helped to keep or retain the course to manage the project within the defined scope and targets. He was able to understand and support the significanct change curve during the transition and handle the business risk factors together."

    Global Process Owner OtC - Speciality Chemicals

  • "Working with Julian was a very enriching and enjoyable experience. I found the personal examples, open communication, and practical tips to be particularly helpful. I also really appreciated the flexibility in choosing topics, which allowed us to address my individual interests."

    Project Manager - Telco (Coachee)

  • "We work with Julian as an intermediary agency on various training and coaching projects. We perceive Julian as very reliable and our collaboration is based on mutual respect. We particularly value Julian's structured approach, his conceptual skills, and his professional execution. The feedback from our clients regarding Julian has been consistently positive."

    General Manager - Partner Agency

  • "Julian has a rare ability to connect strategy, people, and execution. As a trusted sparring partner, he challenged assumptions while remaining highly solution oriented throughout our omnichannel transformation project. His guidance helped our leadership team rethink how we operate commercially and enabled sustainable change with impact far beyond the initial engagement."

    EU Director Customer Relationship Management and Sales Force Effectiveness - Global PharmaCo

  • "Julian supported us in two critical areas: building our first-ever customer strategy and reorganizing our marketing structure. His clear logic and structured methodology turned complex challenges into a resilient foundation, allowing us to focus and prioritize in a demanding market. Julian’s systematic analysis of our workflows—categorized into Shaping, Safeguarding, and Servicing—is now the blueprint for our future scaling. I highly recommend him for his high expertise and professional efficiency."

    Director Marketing and Member of the Management Board, Global PharmaCo

My service areas

Transformation Management

  1. Operating Model Design, e.g. scaling structures & organizational efficiency

  2. Process Excellence, e.g. design, review & optimization of core workflows

  3. Strategic Reorganization, e.g. restructuring & re-design

  4. Behavioural Transformation, e.g. cultural evolution & mindset change programmes

  5. Transition Governance, e.g. post-merger integration & roadmap support

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Sales and Customer Engagement

  1. Strategic Consulting, e.g. engagement strategy & org (re-)design

  2. Sales Operations, e.g. incentives strategy, & territory re-design

  3. Salesforce Enablement, e.g. process & tool design and adoption

  4. Skill Training, e.g. value-based selling, pitching, storytelling & negotiation

  5. Coaching & Sparring, e.g. sales leadership coaching, real-life sparring

A woman sitting while holding a white mug that reads 'WORLD'S BEST BOSS' in black letters.

Leadership and Team

  1. Leadership Consulting, e.g. defining leadership principles and strength-based leadership development

  2. Skill Training, e.g. running difficult conversations & improving feedback culture

  3. Humanistic Culture Design, e.g. Purpose-Driven Leadership & Psychological Safety

  4. Leadership Evolution, e.g. reflective coaching & sparring

  5. Team Development, e.g. conflict resolution, collaboration

N.B.:

  • I have worked and enjoy working across a broad range of industries; so it is not unlikely that I know a bit about your industry, too

  • If you feel that what you are looking for is not exactly in scope of my services described above let us talk to see if we can make it work